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Salesforce

Paid CRM

The world's #1 CRM platform powering enterprise sales and service.

4.4
Based on 670 verified reviews
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Overview

Salesforce is a leading crm solution trusted by thousands of businesses worldwide. In this in-depth review, we cover everything you need to know before making a purchasing decision.

Our team of expert analysts spent weeks testing this software across various use cases, team sizes, and industries to give you the most accurate and up-to-date assessment available.

Key Features
Lead Management
Opportunity Tracking
AI Insights
Forecasting
Service Cloud
Marketing Cloud
AppExchange
Custom Objects
Pros & Cons
Pros
Most powerful CRM available
Extremely customizable
Huge ecosystem
Excellent reporting
AI-powered insights
Cons
Very expensive
Steep learning curve
Implementation takes months
Requires dedicated admin
Overwhelming for SMBs
Pricing Plans
Starter
$25
/user/month
Accounts & contacts
Lead management
Email integration
Mobile app
Get Started
Professional
$80
/user/month
Forecasting
Quoting
Mass email
Rules & alerts
Get Started
Unlimited
$330
/user/month
Unlimited customization
24/7 support
Full sandbox
Premier success plan
Get Started
Rating Breakdown
Ease of Use
3.8
Features
5.0
Value
3.9
Support
4.4
User Reviews

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