CRM Paid

Salesforce

The world's #1 CRM platform powering enterprise sales and service.

★★★★★ 4.4 (670 reviews)

Overview

Salesforce is a leading crm solution trusted by thousands of businesses worldwide. In this in-depth review, we cover everything you need to know before making a purchasing decision.

Our team of expert analysts spent weeks testing this software across various use cases, team sizes, and industries to give you the most accurate and up-to-date assessment available.

Key Features

✓ Lead Management
✓ Opportunity Tracking
✓ AI Insights
✓ Forecasting
✓ Service Cloud
✓ Marketing Cloud
✓ AppExchange
✓ Custom Objects

Pros & Cons

Pros

  • ✓ Most powerful CRM available
  • ✓ Extremely customizable
  • ✓ Huge ecosystem
  • ✓ Excellent reporting
  • ✓ AI-powered insights

Cons

  • ✗ Very expensive
  • ✗ Steep learning curve
  • ✗ Implementation takes months
  • ✗ Requires dedicated admin
  • ✗ Overwhelming for SMBs

Pricing Plans

Starter
$25 /user/month
  • Accounts & contacts
  • Lead management
  • Email integration
  • Mobile app
Get Started
Professional
$80 /user/month
  • Forecasting
  • Quoting
  • Mass email
  • Rules & alerts
Get Started
Most Popular
Enterprise
$165 /user/month
  • Workflow automation
  • Approvals
  • Integration APIs
  • Advanced reporting
Get Started
Unlimited
$330 /user/month
  • Unlimited customization
  • 24/7 support
  • Full sandbox
  • Premier success plan
Get Started

Rating Breakdown

Ease of Use
3.8
Features
5.0
Value
3.9
Support
4.4

User Reviews

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